Lufthansa

Deutsche Lufthansa AG (FWB: LHA) (German pronunciation: [ˈdɔʏtʃə ˈlʊfthanzaː]), commonly known as Lufthansa (sometimes also as Lufthansa German Airlines), is the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe, in terms of fleet size,[8] and the second largest airline in terms of passengers carried during 2016. The name of the company is derived from Luft 'air' and Hansa, the Hanseatic League. Lufthansa is one of the five founding members of Star Alliance, the world's largest airline alliance, formed in 1997.[9]

Besides its own services, and owning subsidiary passenger airlines Austrian Airlines, Swiss International Air Lines, Brussels Airlines, and Eurowings including Germanwings (referred to in English by Lufthansa as its Passenger Airline Group), Deutsche Lufthansa AG owns several aviation-related companies, such as Lufthansa Technik, as part of the Lufthansa Group. In total, the group has over 600 aircraft, making it one of the largest airline fleets in the world.[10]

Lufthansa's registered office and corporate headquarters are in Cologne. The main operations base, called Lufthansa Aviation Center, is at Lufthansa's primary hub at Frankfurt Airport,[11][12][13] and its secondary hub is at Munich Airport.

Main article: Miles & More
Lufthansa's frequent-flyer programme is called Miles & More, and is shared among several European airlines, including all of Lufthansa's subsidiary airlines (excluding the SunExpress joint ventures), plus Adria Airways, Condor Flugdienst (formerly owned by Lufthansa), Croatia Airlines, LOT Polish Airlines, and Luxair (stake formerly held by Lufthansa).[75] Miles & More members may earn miles on Lufthansa flights and Star Alliance partner flights, as well as through Lufthansa credit cards, and purchases made through the Lufthansa shops. Status within Miles & More is determined by miles flown during one calendar year with specific partners. Membership levels include: Miles & More member (no minimal threshold), Frequent Traveller (Silver, 35,000-mile (56,000 km) threshold or 30 individual flights), Senator (Gold, 100,000-mile (160,000 km) threshold), and HON Circle (Black, 600,000-mile (970,000 km) threshold over two calendar years). All Miles & More status levels higher than Miles & More member offer lounge access and executive bonus miles, with the higher levels offering more exclusive benefits.[75]

Lufthansa Boeing 747-8 First Class
First Class is offered on most long-haul aircraft (Airbus A330-300, A340-600, the front part of the upper deck of all Airbus A380s, and the main deck nose section of all Boeing 747–8s). Each seat converts to a 2 metres (6 ft 7 in) bed, includes laptop power outlets, as well as entertainment facilities. Meals are available on demand. Lufthansa offers dedicated First Class check-in counters at most airports, and offers dedicated First Class lounges in Frankfurt and Munich, as well as a dedicated first class terminal in Frankfurt. Arriving passengers have the option of using Lufthansa's First Class arrival facilities, as well as the new Welcome Lounge. Lufthansa has introduced a new First Class product aboard the Airbus A380 and plans to gradually introduce it on all of its long-haul aircraft.[76] With the new programme SCORE, introduced to boost profits by 1.5 billion euros over the following years, LH will stop route expansion and extensively decrease its First Class offerings on most routes.[77][78]

Business Class[edit]

Business Class on the upper deck of a Boeing 747-8
Business Class is offered on all long-haul aircraft. Seats convert to 2 metres (6 ft 7 in) lie-flat beds and include laptop power outlets and entertainment facilities.[79] Lufthansa offers dedicated Business Class check-in counters at all airports, as well as dedicated Business Class lounges at most airports, or contract lounges at other airports, as well as the Lufthansa Welcome Lounge upon arrival in Frankfurt. As of 2014, Business Class on all wide body aircraft feature flat bed seats.[80]

Premium Economy Class[edit]
Introduced in 2014,[81] Lufthansa's long-haul Premium Economy is being rolled out on all long-haul aircraft, starting with some Boeing 747-8s. Similar in design to Air Canada's Premium Economy or British Airways' World Traveller Plus cabins, Premium Economy features 38-inch (970 mm) pitch along with up to 3 inches (76 mm) more width than economy class, depending on the aircraft. The seats also feature a 11 or 12 inches (280 or 300 mm) personal seat-back entertainment screen and a larger armrest separating seats.

Economy Class[edit]

Lufthansa Boeing 747-8 Economy Class
Lufthansa's long-haul Economy Class is offered on all long-haul aircraft. All have a 31-inch (790 mm) seat pitch except the Airbus A380s, which have a 33-inch (840 mm) seat pitch. Passengers receive meals, as well as free drinks. The whole fleet offers Audio-Video-On-Demand (AVOD) screens in Economy Class.

The First Class Terminal
Lufthansa operates four types of lounges within its destination network: First Class, Senator, Business, and Welcome Lounges. Each departure lounge is accessible both through travel class, or Miles and More/Star Alliance status; the Welcome Lounge is limited to arriving premium passengers of the Lufthansa Group and United Airlines only.[82]

Lufthansa also operates a dedicated first class terminal at Frankfurt Airport. The first terminal of its kind, access is limited only to departing Lufthansa First Class, same day Lufthansa Group first class and HON Circle members. Approximately 200 staff care for approximately 300 passengers per day in the terminal, which features a full-service restaurant, full bar, cigar lounge, relaxation rooms, and offices, as well as bath facilities. Guests are driven directly to their departing flight by Mercedes-Benz S-Class, Porsche Cayenne, Porsche Panamera, or Mercedes-Benz V-Class.


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